As part of our commitment to ensuring a secure and compliant SETC claim process, we require an additional identity verification step before funding can be processed. This is a necessary requirement from our funding partner to prevent fraud and verify claimant authenticity in accordance with regulatory guidelines.
This verification helps protect your claim and ensures that funds are disbursed securely to the rightful recipient. Please follow the provided instructions promptly to avoid any delays in processing your claim.
If you have any questions or need assistance, feel free to reach out to our support team

As part of our commitment to ensuring a secure and compliant SETC claim process, we require an additional identity verification step before funding can be processed. This is a necessary requirement from our funding partner to prevent fraud and verify claimant authenticity in accordance with regulatory guidelines.

This verification helps protect your claim and ensures that funds are disbursed securely to the rightful recipient. Please follow the provided instructions promptly to avoid any delays in processing your claim.

If you have any questions or need assistance, feel free to reach out to our support team

Step 8. Verify Identity (Vouched) - Why do I have to verify my identity again?

I need help, where can I receive support?

Step 4. Verify Identity (Tax Status) - I'm not sure if I've been verified? How do I know?

Step 4. Verify Identity (Tax Status) - I cannot verify my identity, what do I do?

Step 4. Verify Identity  (Tax Status) - Error Can’t Access Your Camera

Step 5. Waiting on IRS (Still Waiting...)

Step 6. Calculation Complete - Still awaiting transcripts

Step 6. Calculation Complete - I think my final calculated credit is incorrect

Step 6. Calculation Complete - Why Is My Self-Employed Tax Credit Different?

Step 6. Calculation Complete - Why has my claim been disqualified?

Step 7.  Advanced Funding - Why am I ineligible for the advance?

Step 7. Verify Bank Account - Can I change my bank account?

Step 7. Verify Bank Account - Bank Authorization Failed (Maximum Attempts)

Step 7. Verify Bank Account - I don't see the deposit to my account/

Step 7. Verify Bank Account -  I don’t see the verification code on my bank statement

Step 8. Verify Identity (Vouched) - I'm not sure if I've been verified? How do I know?

Step 8. Verify Identity (Vouched) - I cannot verify my identity, what do I do?

Step 8. Downloading Documents - I'm having issues or errors

Help & Troubleshooting