We want to assure you that our team and platform follows strict IRS guidelines and calculations to determine your eligibility and credit amount with the highest level of accuracy.
Our process is highly detailed and meticulous, ensuring that every aspect of your claim—including back taxes, transcript data, and IRS regulations—is properly accounted for. The final credit amount is calculated in full compliance with IRS rules, taking all necessary factors into consideration.
If you still have concerns about your calculation, we would be happy to review it with you. Please let us know any specific discrepancies you believe exist, and our team will re-evaluate to ensure everything aligns with IRS requirements.

We want to assure you that our team and platform follows strict IRS guidelines and calculations to determine your eligibility and credit amount with the highest level of accuracy.

Our process is highly detailed and meticulous, ensuring that every aspect of your claim—including back taxes, transcript data, and IRS regulations—is properly accounted for. The final credit amount is calculated in full compliance with IRS rules, taking all necessary factors into consideration.

If you still have concerns about your calculation, we would be happy to review it with you. Please let us know any specific discrepancies you believe exist, and our team will re-evaluate to ensure everything aligns with IRS requirements.

Step 6. Calculation Complete - I think my final calculated credit is incorrect

I need help, where can I receive support?

Step 4. Verify Identity (Tax Status) - I'm not sure if I've been verified? How do I know?

Step 4. Verify Identity (Tax Status) - I cannot verify my identity, what do I do?

Step 4. Verify Identity  (Tax Status) - Error Can’t Access Your Camera

Step 5. Waiting on IRS (Still Waiting...)

Step 6. Calculation Complete - Still awaiting transcripts

Step 6. Calculation Complete - Why Is My Self-Employed Tax Credit Different?

Step 6. Calculation Complete - Why has my claim been disqualified?

Step 7.  Advanced Funding - Why am I ineligible for the advance?

Step 7. Verify Bank Account - Can I change my bank account?

Step 7. Verify Bank Account - Bank Authorization Failed (Maximum Attempts)

Step 7. Verify Bank Account - I don't see the deposit to my account/

Step 7. Verify Bank Account -  I don’t see the verification code on my bank statement

Step 8. Verify Identity (Vouched) - Why do I have to verify my identity again?

Step 8. Verify Identity (Vouched) - I'm not sure if I've been verified? How do I know?

Step 8. Verify Identity (Vouched) - I cannot verify my identity, what do I do?

Step 8. Downloading Documents - I'm having issues or errors

Help & Troubleshooting